Remote HR Support with French 🌍 | Up to 44,000 CZK/m

Join Our Dynamic HR Support Team from Anywhere in the Czech Republic!

Are you fluent in French and English with a strong customer service background? Do you have a keen interest in HR and prefer the flexibility of working from home? If so, we would love to hear from you!

What We Offer:

• Competitive Salary: Enjoy a monthly salary of 42,000 - 44,000 CZK.
• Flexible Remote Work: Based in Prague 8 with options for fully remote work.
• Generous Leave: Take advantage of 5 weeks of paid holiday.
• Additional Perks: Benefit from meal vouchers and a home office allowance, plus a Multisport card.

Key Responsibilities:

• Serve as the first point of contact for employees and managers via phone, email, or chat.
• Log interactions in our case management system.
• Resolve inquiries using standard operating procedures and FAQs.
• Escalate unresolved queries promptly.
• Identify documentation gaps and contribute to process improvement.
• Conduct regular reporting tasks.

What You Need to Succeed:

• Language Skills: Fluent in English and advanced in French (B2 level).
• Experience: Previous customer service experience is essential.
• Tech Skills: Proficient in MS Excel and Word.
• Personality: Proactive, communicative, and comfortable working in shifts.
• Location: Must reside in the Czech Republic.

Contract Details:

• Start: As soon as possible
• Contract Duration: One year with the possibility of extension
• Work Schedule: Full-time (40 hours per week)

Ready to elevate your HR career? Send us your CV via Skilleto today!