🚀 Remote Dutch HR Customer Experience Specialist | 45K CZK/Month

Join Our Team as a Remote Dutch HR Customer Experience Specialist!

Are you a Dutch-speaking professional with a knack for customer service and HR? Immerse yourself in an exciting role that allows you to work from the comfort of your home while being part of a dynamic team. If this opportunity aligns with your career aspirations, we invite you to become a part of our journey!

Why This Role? 🎯

• Work from Anywhere: Enjoy the flexibility of working remotely from Prague 8.
• Attractive Compensation: Earn 45,000 CZK per month.
• Comprehensive Benefits: Benefit from 5 weeks of paid holiday, meal vouchers/home office allowance, and a Multisport card.

Your Key Responsibilities 🛠️

• Facilitate employee-manager communications via phone, email, or chat.
• Accurately record interactions in our case management system.
• Address common inquiries using FAQs and standard operating procedures.
• Escalate complex issues beyond first-level resolution.
• Identify and improve process shortcomings.
• Generate and maintain necessary reports.

What We’re Looking For 🔍

• Fluent in English and advanced proficiency in Dutch (B2).
• Strong background in customer service.
• Proficient with MS Excel and Word.
• Willingness to work in shifts.
• Communicative and driven personality.
• Residency in the Czech Republic required.

About the Position

• Start: Immediately
• Contract: One-year, with potential for extension
• Working Hours: Full-time (40 hours per week)

Experience Our Culture 🌟

We are a company that prizes innovation, collaboration, and transparency. Join us and contribute to a thriving workplace that values your input and fosters your professional growth.

Ready to Apply? 🚀

Does this opportunity feel like the right fit for you? Send us your CV today via Skilleto, and we’ll get back to you soon!