🌟 Service Desk Agent Junior - Hybrid Work & Multilingual Skills

Join Our Diverse Team as a Service Desk Agent!

Ready to take your IT support skills to the next level? We're seeking a Service Desk Agent with multilingual talents, who is eager to work in one of Prague's most modern office environments at the technology park in Chodov. With a vibrant community of over 80 nationalities, your work environment is sure to be cosmopolitan and inspiring 🌍.

What You'll Gain

• Modern Workspace: Enjoy a contemporary office designed for creativity and productivity.
• Dynamic Team: Collaborate with experienced IT professionals dedicated to excellence.
• Impactful Projects: Engage in assignments with tangible impacts on the logistics industry.
• Continuous Growth: Access training sessions, workshops, and development opportunities.
• Recognized Contributions: Work on high-profile projects that highlight your abilities.

Your Key Responsibilities

• Efficiently handle technical tickets and calls.
• Execute 1st level IT support to resolve end-user issues.
• Collaborate with Business Units to ensure timely service delivery.

Your Qualifications

• Languages: Fluency in English and one or more of the following: Danish, Italian or Dutch.
• Technical Skills: Basic IT knowledge including Windows, Office applications, and Azure Active Directory.
• Customer Interaction: Stellar communication and customer service abilities.

Work Conditions

• Shifts: Regular hours from 08:00-17:00 or 09:00-18:00.
• Hybrid Work: Enjoy a flexible work regime with 2 days per week in the office.

Why Choose INTEGRA?

• Reliable and stable company with a global outreach.
• Continuous project availability with minimal administrative hassle.
• Timely payments and excellent support, including free accounting and tax consulting.
• Cultural excellence with amazing company events and a personal approach to each member.

Does this opportunity feel like the right fit for you? Send us your CV today via Skilleto, and we'll get back to you soon!