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Grafton Recruitment s.r.o.

L1 Support in Prague | Flexible Working Hours and Great Benefits

Grafton Recruitment s.r.o.
Support, helpdesk

Required skills

  • beginner
  • advanced
  • expert
  • Windows
  • Troubleshooting
  • Active Directory
  • ServiceNow
  • Hardware Diagnostics
  • Wide Area Network (WAN)
  • Microsoft 365
  • Printer Management
  • Local Area Network (LAN)
  • Software Diagnostics
  • Peripherals
  • Mass Spectrometry
  • Teamwork

Join the IT Operations Team as L1 Support

Are you looking for an opportunity to work in a dynamic team while utilizing your technical skills? Join us and become a key support for our employees. We have not only interesting tasks prepared for you but also great benefits!

What Awaits You:

  • On-site Support: Installation and replacement of hardware, resolving on-site incidents.
  • Employee Support: Receiving and resolving requests.
  • Reactive Support: Working with incidents and requests in the ServiceNow system.
  • Backup, account, and disk space monitoring.
  • System and server monitoring.
  • Asset management: Preparation and handover of equipment.

Requirements:

  • Experience in IT support (L1/L2) or a similar position.
  • Knowledge of Windows OS, Active Directory, MS Office 365.
  • Basic knowledge of LAN/WAN, printers, and peripherals.
  • Experience with a ticketing system (ideally ServiceNow).
  • Ability to diagnose hardware/software issues.

What We Offer:

  • Competitive salary of 38,000 - 45,000 CZK per month.
  • 5 weeks of vacation for perfect relaxation.
  • Meal vouchers worth 210 CZK with a 55% employer contribution.
  • Multisport card for active relaxation.
  • Discounts on company products.
  • Opportunity for professional growth and other benefits.

Working Conditions:

  • Location: Prague.
  • Working hours: Mon–Fri, 8:00–16:00 + on-call duty.
  • Type of cooperation: Full-time employment, long-term cooperation.

Join Us!

Do you feel this job is right for you? Don't hesitate to send us your resume via Skilleto. We look forward to your response!

Job overview

  • 0%

    Skilleto score

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  • Type of contract

    Full-time employmentCZK 38,000 - CZK 45,000 monthly
    Contract or permanent employment?Compare both variants at Countly.cz
  • Minimum required education

    university
  • Expected allocation

    Unlimited
  • Locality

    Prague (Czech republic)
  • Homeoffice

    not available
  • Full-remote work

    not available
  • Type of company

    Agency, intermediary
  • Published at

    02/05/2026 10:56 AM

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