L1 Support in Prague | Flexible Working Hours and Great Benefits

Join the IT Operations Team as L1 Support

Are you looking for an opportunity to work in a dynamic team while utilizing your technical skills? Join us and become a key support for our employees. We have not only interesting tasks prepared for you but also great benefits!

What Awaits You:

• On-site Support: Installation and replacement of hardware, resolving on-site incidents.
• Employee Support: Receiving and resolving requests.
• Reactive Support: Working with incidents and requests in the ServiceNow system.
• Backup, account, and disk space monitoring.
• System and server monitoring.
• Asset management: Preparation and handover of equipment.

Requirements:

• Experience in IT support (L1/L2) or a similar position.
• Knowledge of Windows OS, Active Directory, MS Office 365.
• Basic knowledge of LAN/WAN, printers, and peripherals.
• Experience with a ticketing system (ideally ServiceNow).
• Ability to diagnose hardware/software issues.

What We Offer:

• Competitive salary of 38,000 - 45,000 CZK per month.
• 5 weeks of vacation for perfect relaxation.
• Meal vouchers worth 210 CZK with a 55% employer contribution.
• Multisport card for active relaxation.
• Discounts on company products.
• Opportunity for professional growth and other benefits.

Working Conditions:

• Location: Prague.
• Working hours: Mon–Fri, 8:00–16:00 + on-call duty.
• Type of cooperation: Full-time employment, long-term cooperation.

Join Us!

Do you feel this job is right for you? Don't hesitate to send us your resume via Skilleto. We look forward to your response!