Site Reliability Engineer

About the Position:

Are you looking for a job that can help make the world a safer place? We are a leader in cyber-security, innovation, and technology. Our award-winning security products protect hundreds of millions of people around the world, and our services provide identity theft protection intended to detect fraudulent applications for various credit and non-credit-related services.

The ideal candidate will join the team and collaborate with other organizations, such as Engineering, to implement the best DevOps/DevSecOps designs and practices. You will also work with our applications to build, maintain, and support a highly available application infrastructure stack running in Azure and AWS. The team strives to continuously improve our environment by ensuring the highest levels of security and reliability while automating as many processes as possible. This role will also lead or mentor junior team members.

What You Will Do in This Role:

• Lead efforts to ensure high availability, security, and performance of production and development environments for our customer-facing applications utilizing a broad range of Cloud technologies in both AWS and Azure, and applications developed in NodeJS, Spring, Java/Tomcat, etc.
• Write code to automate configuration management tasks and provisioning of AWS and Azure services in development, staging, and production environments.
• Develop and maintain build and deployment pipelines for Continuous Integration and Continuous Deployment using tools such as GitHub, TeamCity, Jenkins, Azure DevOps, etc.
• Optimize performance and restore applications to full health as required.
• Work with software development teams to shape the architecture, design, and implementations of new and existing systems to enhance their reliability, performance, efficiency, and scalability.
• Ensure all key service metrics are measured, monitored, and alerts are raised when needed.
• Start and lead technical troubleshooting sessions, interacting with development and engineering teams, vendors, etc.
• Drive efficiencies in systems and processes: cost optimization, capacity planning, configuration management, performance tuning, monitoring, and root cause analysis.
• Promote a DevOps culture by actively building relationships with other technical and business teams.
• Participate in rotating 24x7 on-call support schedule for production systems.

Requirements:

• BS / BA degree in Computer Science or Information Systems, or an equivalent combination of education and experience.
• Passion for DevOps – enthusiasm for new technologies and their potential to make an impact.
• Experience with increasing responsibility in technical roles, as a DevOps engineer in an agile environment.
• 5+ years experience with Linux installation and patch administration.
• 2+ years of experience with Configuration Management software and techniques such as Jenkins, Groovy, Chef, Puppet, Ansible, Docker, CloudFormation, or Terraform.
• 2+ years experience building, testing, deploying, and operating highly scalable and resilient cloud-based infrastructure hosting solutions in a medium or large enterprise.
• 1+ years experience in designing, building, securing, and scaling AWS or Azure infrastructure and resources.
• Experience with source code management systems such as GitHub or Bitbucket, including branching and release strategies.
• Scripting experience in either Python, JavaScript, Perl, PHP, Ruby.
• Experience working in high availability environments (7x24) and highly scalable sites/applications.
• Experience mentoring and coaching DevOps Engineers.

Preferred Qualifications:

• Experience working with Application Performance Management tools (Dynatrace/AppDynamics).
• Experience creating meaningful dashboards, logging, alerting, and responses using log analytics tools like Nagios, SumoLogic, Splunk, or ELK.
• Experience with Container development and orchestration (Kubernetes, Docker).
• Working knowledge of PCI or experience working in a regulated industry.
• Solid expertise in one or more cloud-native relational and NoSQL databases.

What Can You Expect:

• Annual bonus scheme.
• Unlimited PTO (paid time off), flexible working hours, and home office.
• The chance to join a major global tech company.
• Opportunity to learn and work with the best in the Digital Security industry.
• Cafeteria points provided by Benefit Plus (meal plan, pension insurance, travel, free time activities, multisport card, and much more).
• Tuition reimbursement for job-related courses.
• Learning & Development plan.
• Sustainable home improvement bonus.
• Mac/Windows laptop and mobile phone.