Application Support Specialist Full remote

Application Support Specialist Full remote

ABOUT POSITION:

• Deliver application support within Service Level Agreements to freight business users according to ITS processes with the main focus on Incident and Problem Management
• Demonstrate ownership of assigned events and incidents through to restoration and collaborate with other support teams within the organization and external suppliers
• Coordinate activities and communicate with impacted stakeholders as per incident management process
• Maintain the knowledge of supported applications
• Support delivery of projects throughout their lifecycle
• Seek to continuously improve efficiency within supported applications
• The first months, you should be in the office cca 2-3 times per week, later if you are independent more Home office can take place.

REQUIREMENTS:

• Delivering Support to FREIGTH EVO service
• Administrative Support

Other Skills:

• Previous experience in application support and will to learn business processes
• Strong analytical thinking, very good communication skills
• Hands-on experience with Linux operating systems
• Hands-on experience with Oracle, SQL reading/scripting
• Hands-on experience with middleware
• Good time-management, organizational, multi-task and prioritization skills
• Experience with support of Transportation Management/logistics “TMS” or worked in logistics as a consultant

WHAT CAN YOU EXPECT?

• Modern offices, unformal environment and great corporate culture
• A great team of IT professionals
• Assignments that make sense because you are involved in formulating them
• The daily search for best ways together, such as what features to add
• Personal development - code reviews, sharing experiences, training, workshops

ABOUT PROJEKCT:

• Contract (IČO)
• Praha - Full remote 

WHAT ABOUT SALARY? 

• MD rate or salary is according to your level of your experience.
• We speak about 7-9000MD rate