Remote HR Support - German Required

Do you have a flair for German and a good grasp of human resources? Are you eager to leverage your customer service experience from the comfort of your home? 🙌

What You'll Be Doing:

• Serve as the first point of contact for employees and managers through phone calls, emails, or chat.
• Accurately log all contacts into the case management system.
• Tackle employee queries with the help of FAQs and standard operating procedures.
• Escalate unresolved queries to the appropriate channels.
• Identify and suggest improvements in supporting documentation.
• Generate reports as needed.

Position Details:

Start Date: As soon as possible

Location: Prague 8; Option for home office or fully remote

Contract Duration: One year with the possibility of extension

Working Schedule: Full-time (40 hours per week)

What You Need to Bring:

• Fluent English and advanced German proficiency (B2 minimum).
• Customer service experience is a must.
• Proficient in MS Excel and Word.
• Willing to work in shifts to support various time zones.
• Energetic and communicative personality.
• Legally able to work in the Czech Republic.

Perks of the Job:

• Enjoy 5 weeks of paid holiday 🏖️.
• Receive meal vouchers and a home office allowance.
• Stay active with a Multisport card 🏋️🚴.

If this sounds like the perfect fit for you, we can't wait to have you on board!